Zireva Dduka

Getting started

For shop owners and their staff

1. Log in

1. Install the Zireva Dduka app (we send you the link), or open dduka.zirevaventures.com in Chrome.
2. Type your Business code, your Username and your Password. The phone remembers the business code after the first time.
3. Every employee has their own username. Never share a password: Zireva Dduka records who did what.
4. When the phone asks, tap Allow for notifications: Zireva Dduka then tells you what needs you, even when the app is closed. Choose what you get in More › Notifications.
5. Your language: tap Language on the login page, or after logging in More › Language (staff: Language at the bottom of the Shop screen).

2. Every morning: open the day (employee)

1. Tap Shop › Open the day.
2. Count the cash in the drawer and read the MTN and Airtel float balances on the phones. Type what you counted.
3. Type the real count, not what you think it should be. The owner sees any difference.

3. During the day

• New sale: every item sold, cash or credit.
• Mobile Money: every deposit and withdrawal, with the transaction ID from the SMS.
• Expense: any money taken out of the drawer or float. Take a photo of the receipt.
• A mistake? Today › cancel it with a reason. The owner sees the reason.

4. Every evening: close the day (employee)

1. Tap Shop › Close day. Count the cash and read the floats again.
2. Zireva Dduka compares the count with what it expected and shows the result.

5. The owner: what to check

• Home › Needs you: shortages, expenses waiting for you, a day not closed. Start here every day.
• Days: each day's sales, profit and difference. Open a day to see everything recorded.
• Profit: the month so far.
• More › Staff: add an employee, set a new password, or switch off someone who left.

6. WhatsApp alerts (owner, once)

1. On your phone, save +34 694 23 41 84 as a contact (CallMeBot).
2. Send it this WhatsApp message: I allow callmebot to send me messages
3. It replies with an API key. Go to More › WhatsApp alerts, add your number and that key, then tap Send test.

7. Need help?

More › Help & support (staff: at the bottom of the Shop screen). Write what went wrong and add a screenshot. We answer there.